Lori Britt, Professor of Communication and Co-Director of ICAD at James Madison University, discusses the importance of intentional conversations with our president and host, Steve Gilman.
There’s a difference between communicating with someone and having an intentional conversation. Understanding the way you talk and how that impacts the way you think is important in helping to break down barriers and engage in civic conversations with others. It’s the heart of what Lori teaches and models for others — figuring out the why.
It’s become even more important now to be able to engage with others of differing opinions without breaking down. Dialogue and deliberation are processes that can help us all understand our own way of thinking and identify the constraints we may not know exist. As Lori would say, it’s simple but complex work.
In this episode, Lori challenges us to identify our personal schema and how our thinking has been conditioned. She identifies common challenges that are apparent in conversations and walks us through ways to expand our way of thinking. Whether you’re speaking to an individual or working as a group, her insights will prove valuable in helping shape your next conversation.