Claude Silver, Chief Heart Officer at VaynerMedia, discusses the importance of infusing empathy into your company culture with our president, Steve Gilman.
Emotional optimism. A way to frame in cooperation with our whole selves and combine our thoughts and our feelings into new understandings. It’s an awareness that we have the capacity to influence how we think and feel, and it’s something Claude Silver teaches others to help them become the best version of themselves.
It’s no longer enough to expect others to simply show up at work, turn off their emotions for eight hours, then turn around and go home. When we’re around others for that amount of time, we should be leaning into our emotions and striving to be the best versions of ourselves. So how do we get there? Through kindness, compassion, and empathy.
In this episode, Claude shares what it means to lead from the heart, and the simple ways we can start infusing empathy into our lives.