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Your Undivided Attention - Five Steps to Active Listening.

Your Undivided Attention – Five Steps to Active Listening

When is the last time you gave a customer or client your undivided attention? One of our most crucial professional skills is the ability to listen. And it seems like so many people don’t know how to listen anymore. Maybe it’s a symptom of our social media-obsessed world. Or, maybe many of us never really…

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