So what’s this “Brand Challenge” thing?

With our 1st annual Brand Challenge, we’re challenging you – our hometown readers, clients and friends – to take a little time and nominate a small nonprofit that needs brand or marketing help.  If you don’t work or volunteer at a small nonprofit, then pick up the phone and encourage someone who does to sign…

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Your Undivided Attention – Five Steps to Active Listening

When is the last time you gave a customer or client your undivided attention? One of our most crucial professional skills is the ability to listen. And it seems like so many people don’t know how to listen anymore. Maybe it’s a symptom of our social media-obsessed world. Or, maybe many of us never really…

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