Episode 111
Brand Story Podcast

Creating Through Change

featuring Ted Royer

Co-Founder and Chief Creative Officer of Folk Devils

In this episode of Brand Story, our president, Steve Gilman, talks with Ted Royer, Co-Founder and Chief Creative Officer of Folk Devils, about the changing creative industry, building brands around real human insight, and finding the courage to create through uncertainty.

Creativity has always required a willingness to try something new. Today, that might matter more than ever.

In this episode, Ted Royer reflects on how the creative industry is evolving—and what shouldn’t get lost along the way. From rethinking the traditional agency model to embracing AI as a tool for exploration, he shares why the future of creative work isn’t about resisting change, but finding better ways to use it.

The conversation explores the value of taste and experience, why great brand building starts with listening, and how fear can keep people from pursuing ideas with real potential. Ted also shares a more personal perspective on failure, accountability, and the importance of accepting what is rather than holding onto what you thought life or your career would be.

At the center of it all is a belief in continuing to create. Whether you’re navigating new technology, building a brand, or figuring out what comes next, progress comes from experimenting, finishing the work, learning from it, and being willing to begin again.

About the Guest

Ted Royer

Co-Founder and Chief Creative Officer of Folk Devils

Ted Royer is the Co-Founder and Chief Creative Officer of Folk Devils, a technology-forward, creative-led consultancy rethinking the traditional agency model. Over more than 25 years in advertising, Ted has worked with brands including Prudential, Chase, Heineken, and 23andMe and previously served as Chief Creative Officer at Droga5. He is also the author of And Then It Just Got Worse, a personal reflection on creativity, leadership, accountability, and rebuilding after a career-altering experience.

From This Episode

Key Takeaways

  • Creativity isn’t being replaced—it’s being redefined. AI is changing how work gets done, but the most valuable creative contributions still come from human judgment, taste, and the ability to recognize a great idea.
  • The best agencies are built for flexibility. Rather than forcing clients into traditional agency models, today’s most successful teams adapt to the way clients work, assembling the right people for each challenge.
  • Technology should remove friction, not humanity. AI is most effective when it eliminates repetitive tasks and creates new possibilities, allowing people to spend more time on strategy, relationships, and creative thinking.
  • Great brands are built by listening first. The strongest brand insights don’t come from assumptions—they come from conversations with founders, employees, and stakeholders who live the brand every day.
  • Fear is often the biggest obstacle to creativity. Whether launching a business, embracing new technology, or pursuing an idea, meaningful work requires moving forward despite uncertainty.

Why This Conversation Matters

AI has quickly become one of the biggest topics shaping marketing and creative work, but the conversation often focuses on what technology can replace. Ted Royer offers a different perspective: the future belongs to people who combine technology with human creativity, curiosity, and empathy.

This discussion is a reminder that while tools will continue to evolve, the qualities that make brands memorable—original thinking, meaningful relationships, and a clear sense of purpose—remain deeply human.

How to Apply This

  • Use AI to automate repetitive work, so your team can spend more time solving meaningful problems.
  • Look beyond project requests to understand the real business challenge a client is trying to solve.
  • Build brand strategy through conversations with stakeholders instead of relying solely on assumptions or data.
  • Encourage experimentation and give ideas room to develop before judging them too quickly.
  • Focus less on perfection and more on consistently creating, learning, and refining your work over time.

About The Host

Steve Gilman

As the President of Gravity Group, Steve is passionate about helping brands reach their goals through honest, creative marketing and powerful brand stories.

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